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Question by Erich M.

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I've had this grinder for about 3 years and use it mostly for French press. I've been very happy with its performance for my needs. I was grinding some beans for my morning coffee yesterday and the grinder started making a horrible, high pitched noise. It turns out, there was a small rock in the beans that jammed the burrs. I've never had this happen before. I was able to remove the rock, and get the bottom burr spinning again. But now, when faced grinding beans even on a fairly coarse grind, the bottom burr locks up. Any suggestions? It seems like my grinder may be a goner.
Answered by Maggie
E239c350690d12a858e492bc395c19b8 Thanks for your post. I do apologize, we don't have a lot of information regarding the Cuisinart grinders because they do all of their own technical support in house. They can be reached at 1-800-726-0190 11-01-13 04:13PM
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