My Incanto Deluxe has is displaying the brew unit blocked mesage. I folowed a U-tube video for removing and...

My Incanto Deluxe has is displaying the brew unit blocked message. I followed a U-tube video for removing and resyncing, but the machine will not reset to neutral position when door is closed (I bypassed the brew unit installed switch as instructed. When resetting the power it goes into self test, then nothing, and then the message. Any thoughts?
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David - The issue is electrical. The machine should come in for a repair. Please call tech support at 888-411-5282, option 3. we will need to gather the serial number from the bottom of the machine and confirm your contact information.
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