The hot water wand makes only lukewarm water, why is this? I found the way to increase the temp of the brew but when I make hot water with the wand, it is cool enough to stick my finger in.
What temperature is it coming out? Are you dispensing the water into a pre-heated cup? Please call us at 1-888-411-5282, option 3, when you are able to be with the machine, and we will happily go through some troubleshooting steps with you. 11-01-13 04:24PM
Hi. Thanks for the feedback. It has indeed been in preheated mugs. Weirdest thing though, I just ran the water and it came out at 157 degrees (F). Does that sound like a normal temp? I'll keep an eye on it and use the number you provided. Thanks! 11-01-13 04:24PM
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