What temperature is it coming out? Are you dispensing the water into a pre-heated cup? Please call us at 1-888-411-5282, option 3, when you are able to be with the machine, and we will happily go through some troubleshooting steps with you.
Hi. Thanks for the feedback. It has indeed been in preheated mugs. Weirdest thing though, I just ran the water and it came out at 157 degrees (F). Does that sound like a normal temp? I'll keep an eye on it and use the number you provided. Thanks!