hello we have had our brera for a little over 2 years now. today we had our first problem and I was wondering if you have any ideas. when I turn on the machine everything cycles as normal. but when I hit the button to make espresso. all of the upper red warning lights come on and nothing happens. the lights stay on until I shut the unit off. any ideas.
There are a couple of things it could be-does it only happen when you press a brew button, or does it happen if you try to steam or get hot water? Will it function properly if you use pre-ground mode? You may have something in the grinder keeping it from moving, or it may be a more serious issue. Please call us at 1-888-411-5282, option 3, when you are able to be with the machine, and we will be happy to do some troubleshooting. 11-01-13 04:26PM
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