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I have a Saeco Viena Plus. It's worked wel for about 18 months. However, today I got a flashing red light when I...

I have a Saeco Vienna Plus. It's worked well for about 18 months. However, today I got a flasshing red light when I turned on the machine. I removed the drip tray, puck hopper, and brew group. Plenty of water and beans. I was unable to re-insert the brew group. Any suggestions, or should this be returned for service?
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James, Click on the link below to watch a video on resetting the brew unit. http://www.wholelattelove.com/videos.cfm?playvidID=415
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