Hi, we just bought our machine a week ago and have yet to have it make great espresso. The machine appears to run thru the coffe so fast the end product is something more like weak coffee to light tea. What are we doing wrong?
If you are using your own grinder, I would suggest making the grind a little bit more fine. If you are using pre ground coffee, you can tamp it down a bit to slow the water down in the grounds to get a more robust extraction from it.