043b11571c4d9fcdb3594888dfc8da2b

could not start my ECM Technika IV

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by: (0 pts)

just bought one ECM Technika IV, could not make it to work, power is on, seeing both green light and yellow light on at the same time, and the noise, then yellow light off, the nothing happening., not hat water, pressure was still on the 0,   Anyone can tell me what to do


Answered by Sanfam
0d219748120cdc26ee5d5603498f2d11

As the technician with the most hands-on experience with the ECM Technika IV, I think I'm likely the best person here to help you out.  The problem you describe is unfortunately lacking some key details that would help us better diagnose the problem.   You mentioned the light having turned on, but then switching off.  When the light is off, the machine is indicating that the water tank is either missing or empty.  If you remove the tank, refill it and re-attach it with a firm press, does the problem return?  Additionally, does switching the machine on or off cause the same thing to happen?  Finally, feel free to give us a call at 888-411-5282.  Technical Support is option 3 on the main menu.

02-24-14 04:22PM
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Answered by chen
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Thank you, Sanfam, for your quick answer!  Yes, I thoughthe water tank could cause the problem, and have removed the tank and re-attached it with a firm press, same problem has remained.  I have switched the machine on and off, same problem stays.  Perhaps I should call your technical support.  All the Best, Xiaowen

02-24-14 08:58PM
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Answered by Chase
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Hi Xiaowen, If you are still having problems with your Technika something else you may want to check is the manuel valve under the machine. It could be in the plumb position cutting off the water supply from the water tank. Also make sure your rocker switch is turned to the right position. That's the rocker switch you see once the drip tray is removed. Hope your making drinks soon.

02-25-14 12:49PM
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Answered by Chase
D826cb26012198437f34bb5500e85dd5

Hi Xiaowen, If you are still having problems with your Technika something else you may want to check is the manuel valve under the machine. It could be in the plumb position cutting off the water supply from the water tank. Also make sure your rocker switch is turned to the right position. That's the rocker switch you see once the drip tray is removed. Hope your making drinks soon.

02-25-14 12:50PM
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Answered by chen
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Hi Chase, thank you for your suggestion.  I do not see manuel valve under the machine, and the rocker has been turned to the right position.  This afternoon, all of a sudden, water come to boiler,  both green and yellow are on now, but water remin cold.  What is happening?

02-25-14 05:02PM
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