"Priming circuit" will not shut off even after shutting machine down and restarting. Any ideas on what I can do next?
Remove the water reservoir, make sure that it is firmly pushed back in place, then remove and clean your brew unit (rinse it under warm water to make sure that all the grounds are removed). Turn the machine back on, and it should prime. If not, please contact our Techinical Support team for further assistance or to set up a repair. Technical Support is available Monday through Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 3:00 p.m., EST.08-08-14 11:03AM