0d219748120cdc26ee5d5603498f2d11 Reputation: 388

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Sanfam answered the question Question

What sort of grinder do you have?  While many grinders can technically grind fine enough for espresso, they can't necessarily grind consistently fine enough to produce an even, equally dense puck.  The result is that water will pass through the unevenly sized bits of coffee, skipping around the grounds and leaving you with a...

about 2 hours ago
Sanfam answered the question Gaggia plus by illy

The product you linked to, Gaggia Decalcifier, will work perfectly fine with that machine.  Alternatively, the Gaggia for Illy Plus uses a stainless steel-lined boiler that is safe for use in combination with Urnex Dezcal or any of their other liquid or powdered descaling solutions.

about 2 hours ago
Sanfam answered the question Cafe Crema on a Gaggia Accademia

While I'd like to say that you can have both options, the best results would really be achieved through making an Americano.  Part of the issue is that, with a caffe crema, you're brewing a large cup through a puck of (roughly) 10 grams of espresso-ground coffee.  Due to the design of these machines, regularly jumping back and...

about 2 hours ago
Sanfam answered the question Bodum Grinder Burrs Stopped Turning

As nobody else has chimed in just yet, I'd recommend contacting Bodum directly to see if they have any self-help information or can offer any technical support to troubleshoot the grinder with you.  While I can't locate any specific contact information, I would suggest checking their site first: http://bodum.bodum.com/us/en-us/

about 13 hours ago
Sanfam answered the question One portafilter spout stronger than the other.

More often than not, flow from one side of the spout over the other indicates a tamping or dosing issue, rather than (technically, at least) a hydraulic problem.  While it could indicate a clogged shower head, a slightly uneven puck (with more coffee piled in on one side than the other) allows for water to pass through one side faster than...

about 13 hours ago
Sanfam answered the question Steam wand dripping

While the steam valve is one point where the path of water is decided, leakage from there would actually indicate that a valve just barely upstream, termed the "Blowdown Valve," has developed a leak.  This valve directs the flow of water between the brew unit and the steam circuit/steam path selector valve.  A rebuild kit for...

about 24 hours ago
Sanfam answered the question ECM Bottomless PF & Duetto III

Unfortunately, the ECM machines use a slightly different brew head design than most others; In our experience, their filters don't mate up well with other manufacturers' machines.

about 24 hours ago
Sanfam answered the question silicon tube

Unfortunately, your link did not come through.  On the Silvia's OPV, there should be two hoses; One soft rubber hose that returns to the tank, and a braided stainless hose fitted between it and the pump for the high-pressure side.    For the soft hose, this should do the...

about 24 hours ago
Sanfam answered the question No water going through to brew coffee

Water is, for all intents and purposes, lazy.  It will follow the path of least resistance out of any pressurized environment.  If I understand your message correctly, it sounds like you're seeing water leaking from the steam wand while brewing; If it's simply easier to leak past the seals of the selector valve than it is to...

about 24 hours ago
Sanfam answered the question hard water

While the softener cartridge included will do the job, it requires regular re-charging to keep it up-to-par and on to of the task of softening the water coming in.  This is something that most users will need to do monthly.  If you want to be absolutely certain, consider installing a water softener on your inbound water line and use...

6 days ago
Sanfam answered the question Clarification of capabilities

This is exactly correct.  A heat exchanger machine has a boiler which contains a chamber filled with water at a constant boil; The water for the brew circuit is fed through this water at just the right speed, allowing it to absorb just enough heat to reach a perfect brew temperature at the machine's head.  As these are two separate...

6 days ago
Sanfam answered the question Gaggia Classic Compatibility?

This basket will do the job just fine!

6 days ago
Sanfam answered the question Profitec Pro 700

Unfortunately, this machine already has the shortest possible feet possible while allowing for the water source selector and water line to be fitted.  It's possible that the height might be shortened by removing/simply not installing the cup warmer, however.  That part accounts for roughly 1 inch of total height.

6 days ago
Sanfam answered the question Water Source

Regarding a water softening system, we do not currently have any specific information on in-home softeners that we can recommend for installation.  However, the industry does have a few prominent players, such as BWT, who are well-regarded and may offer inline softening systems scaled to your intended use.  Your best bet is to...

9 days ago
Sanfam answered the question not working after being cleaned

While your best bet would be to contact Capresso to troubleshoot the grinder directly, you may want to verify that everything was installed in the correct order and orientation; Any parts being out of position could be preventing a safety switch of some sort (common on these types of grinders) from being triggered, assuming it uses one at all.

9 days ago
Sanfam answered the question gaggia 97004

The machine you're referring to is a simple "Group-Valve" regulated semi-automatic espresso machine.  It uses the same pump and boiler as a Gaggia Classic, but lacks the semi-adjustable OPV and 3-way solenoid that make the Classic a superior performer.  It also uses a (slightly) less tactile set of switches for control....

9 days ago
Sanfam answered the question Gaggia Classic Semi-Automatic Espresso Machine, Conflicting Instructions

Honestly, I would suggest disregarding the included instructions and watching this video instead.  It will give you a much more clear impression of what's different between the three baskets.   https://www.youtube.com/watch?v=DSZR7YwPFvA

10 days ago
Sanfam answered the question Does this fit the Gaggia Classic as a replacement to the metal drain tube?

Unfortunately, the part you were referencing did not come thorugh.  This is the item that should work for your machine: http://www.wholelattelove.com/Gaggia/gaggia-cf0149.cfm?

10 days ago
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