0d219748120cdc26ee5d5603498f2d11 Reputation: 488

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Sanfam answered the question Filter Holder issue

Have you attempted fully dismantling and cleaning the brew head components?  odds are, some coffee has accumulated around there and is making for a rough attachment.  Alternatively (and less likely), the group gasket may be drying out or wearing down prematurely.  As these typically have a 2-ish year shelf life, this is less...

11 days ago
Sanfam answered the question Gaggia Brera won't prime

Was the problem happening before the machine was descaled?  If not, it's possible some piece of scale broke loose as a result of running the process, and is now plugging part of the water circuit.  I would suggest running another descaling cycle (making sure to use a strong descaler, such as Gaggia Decalcifier or Urnex Dezcal....

11 days ago
Sanfam answered the question Changing the Gaggia Classic Pannarello wand with Rancilio Silvia wand

While this doesn't necessarily void your machine's warranty, any damage caused while modifying the steam wand could.  That said, I'm an owner of a Silvia-wanded Classic.   The benefits I've noted are: Significantly greater control of the frothing process due to having a small, single-hole tip With the right...

11 days ago
Sanfam answered the question Leaking Baby Twin

If the machine is leaking water from somewhere inside of the machine, or you see water coming out through the base, there may be a leak from in or around the steam boiler (this is housed within the base of the machine).  Unless you're fairly comfortable working with small parts and electronics, your best bet is typically to send the...

11 days ago
Sanfam answered the question Standby mode for Gaggia Brera

Leaving the machine on and in standby is completely ok.  The "Rule of Thumb" I suggest is to turn the machine off at the rear power switch if you intend to be away from it for more than a day at a time.  

11 days ago
Sanfam answered the question Voltage

In the US market, the grinder is only available in 110V.

11 days ago
Sanfam answered the question Voltage

This machine is only available in 110V

11 days ago
Sanfam answered the question Gaggia Brera - no beans light

I'm sorry to hear about the problem you're encountering with your Accademia.  Generally speaking, the "Add More Coffee" message becoming a frequent occurence could mean a few things. The grind may be slightly too fine for the coffee bean you're using; The finer the grind, the slower the beans tend to fall into...

19 days ago
Sanfam answered the question "Add more coffee" message constantly coming on

I'm sorry to hear about the problem you're encountering with your Accademia.  Generally speaking, the "Add More Coffee" message becoming a frequent occurence could mean a few things. The grind may be slightly too fine for the coffee bean you're using; The finer the grind, the slower the beans tend to fall into...

19 days ago
Sanfam answered the question What's included?

These grinders do not come with any cleaning products unless they're offered as part of a package.  

19 days ago
Sanfam answered the question Will this fit the Mazzer Super Jolly?

At last check, these hoppers do fit the Super Jolly.  Visually, they make for an adorably stubby-looking grinder.

19 days ago
Sanfam answered the question Water softener accessory on Exposer Office Lever plus

You're correct, this softener can be recharged!  You'd do as described--siphon about a liter of salt water solution through this part (having removed it from the machine) and...that's it! Replacement depends more on how full the cartridge is than how old it is; Anything less than half full would be a sure-fire sign it needs...

19 days ago
Sanfam answered the question Descaling an R58?

In general, descaling is not something that is part of the regular maintenance routine for a Prosumer espresso machine.  If anything, it's a long-term maintenance task that is only really worth considering around the 5-ish year mark.  You can typically keep your machine happy by sticking to good basic maintenance routines...

19 days ago
Sanfam answered the question Descaling

In general, descaling is not something that is part of the regular maintenance routine for a Prosumer espresso machine.  If anything, it's a long-term maintenance task that is only really worth considering around the 5-ish year mark.  You can typically keep your machine happy by sticking to good basic maintenance routines...

19 days ago
Sanfam answered the question battery operated grinder

Unfortunately, there aren't any battery operated grinders of decent quality that I'm aware of.  That said, the market is constantly changing.  With hand-operated and portable espresso makers becoming popular, I'd expect to see something sooner or later.

19 days ago
Sanfam answered the question Included cleaner not compatable with boiler type; Exchange?

You're correct, this is certainly a product that is not the best match for this machine.  I would suggest contacting Customer Service directly to review the matter with them, as they would be able to offer more assistance.  Unfortunately, our systems are a few steps too far separated to offer order-level assistance from within...

19 days ago
Sanfam answered the question Seaco Odea II - incomplete brewing cycle

The problem you're describing would most often indicate either a grinder which isn't being fed beans enough, or a grinder that is incorrectly dosing.  Unfortunately, the relatively generic error message makes an exact diagnosis difficult, but removing/re-attaching the lid would reset it as you described.  If your variant of the...

19 days ago
Sanfam answered the question Pasquini Livia G4 availability

While the Livia 90 has been succeeded by the Livia G4, there's no shortage of stock in our warehouse that I'm aware of.  You can view the entire Pasquini product range on the following page: https://www.wholelattelove.com/Pasquini.cfm, and can find all variants of the G4 there.  In general, the Livia G4 models have been...

19 days ago
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