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My Recent Activity
Sanfam answered the question Are the bottom edges curved to promote whirlpool? Also does the curve allow for milk to flow out gently with out dumping too quickly towards the spout?

You've basically hit on the primary selling points of a pitcher of this design.  Essentially, it's purpose is to allow the milk to roll smoothly while steaming and not get caught up in the corners, as would happen with a more hard-edged or wider-mouthed pitcher.    As another option, I'd also recommend the Espro...

about 22 hours ago
Sanfam answered the question Warranty

While we do offer an in-house Extended Warranty on some Gaggia products, it is not available for standalone purchase at this time.  Any product featuring an extended warranty will feature it as part of its bundled products.  

about 22 hours ago
Sanfam answered the question Gaggia TS Shuts Off

While we do not appear to have any stock in this part, its orderable part number would be GA-5008003000, and it is priced at roughly $133 shipped.  Unfortunately, I don't see an ETA at this time.  

about 22 hours ago
Sanfam answered the question Is the drip tray actually drain line adaptable?

The Technika IV Profi as stocked by us includes a drain collector that can be mounted underneath the drip tray, allowing it to be attached to a drain line.  

1 day ago
Sanfam answered the question Thermosiphon restrictor

This restrictor would be attached where you suspect, installed inline between the group head water supply and the group head.  

1 day ago
Sanfam answered the question vertical chute?

There is a horizontal segment in this design.  While I can't find a definitive answer as far as what material the burrs are made of, most manufacturers opt for high-carbon steel.

1 day ago
Sanfam answered the question Cosmetic Damage?

When purchasing a refurbished machine, go into it expecting some scuffs, scrapes, or other signs of light use, but little more than that.  Expect a machine that is functionally perfect.  If, however, you want a machine that is brand new and shows no wear from use, New would be the best way to go.

1 day ago
Sanfam answered the question Yama Hunter

Unfortunately, we do not ship to Australia at this time.

1 day ago
Sanfam answered the question Is this model come with cappuccinatore?

This model certainly ships with a Cappuccinatore instead of a traditional Pannarello wand.

4 days ago
Sanfam answered the question Pasquini G4

While this might be possible given a wide enough mug, your biggestissue would be height.  The spout-to-cup height is shorter than most standard coffee mugs, which would make manuvering the cup in/out a little awkward.  The hot water tamp is a bit stubby compared to some other models, making it difficult to easily move the hot water...

4 days ago
Sanfam answered the question gaggia accademia leaking water

Out of curiosity, is it water or coffee leaking from the machine, and when did this start happening? In general, I would suggest contacting technical support to review a problem like this.  Unless the leak is clearly originating from the chassis of the machine, there may be other steps available that don't quite involve straight-up...

4 days ago
Sanfam answered the question No "hopper empty" alert from my Gaggia Academia

Generally speaking, the "out of beans" notification is something that self-corrects with time, as the grinder indirectly measures the amount of coffee being dispensed into its brew unit based on the speed of the motor.  It's also something best prevented in the first place by ensuring that the bean hopper is filled to capacity...

4 days ago
Sanfam answered the question About coffee grinders

Between these options, I would essentially rate the products, from lowest to highest quality of grind: DeLonghi KG89 Baratza Encore Gaggia MDF The MDF will typically come out on top in most cases and can produce a superbly consistent espresso grind in addition to being able to produce a clean and consistent coarser grind....

4 days ago
Sanfam answered the question Why am I not getting good espresso out of these pods, likve everyone else?

When using these pods with your machine, you should make sure that you are using a filter basket suited for this particular use.  If you're using these in a basket that is too large for the pod, water will go around the pod rather than through it.  As you're having no trouble brewing with ground coffee, I would suggest...

4 days ago
Sanfam answered the question Application

In these machines, the plastic handle is simply a means of holding the filter.  It does not create a seal of any sort.  If you're experiencing leaking, you'd be much better off replacing the group gasket, whose job it is to seal the pressurized water into the group head such that it passes through the portafilter rather than...

4 days ago
Sanfam answered the question Gaggia classic aluminum boiler

This boiler will work with all aluminum-boilered Gaggia Classic and Baby models.  

4 days ago
Sanfam answered the question Gaggia Brera

While it is normal for some grounds to accumulate in or around the brew unit, the grinder only indirectly estimates the amount of coffee ground being dispensed into the brew unit.  If the dose, known as the "Aroma" setting is too high, it may grind more coffee than can fit into the brew unit.  Any excess will be scraped...

4 days ago
Sanfam answered the question counter

Would you mind clarifying as to which counter you're looking for?  If you're referring to the number of cups brewed, this can be found in the menu under "Total Coffees"

4 days ago
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