Fd1d660302c7ae9ecd77d4e05d780e42 Reputation: 64

My Recent Activity
techkathy answered the question what is inner diameter of the wand?

The inner diameter is about 7mm.

about 13 hours ago
techkathy answered the question what is inner diameter of the wand?

The inner diameter is about 7mm.

about 13 hours ago
techkathy answered the question Prefiltering water for Gaggia Baby machines

The water you use should have a low mineral content.  Check the specifications on the Pur filter.  If it says it removes dissolved solids or softens the water, the it is OK to use. 

about 13 hours ago
techkathy answered the question Warranty

The warranty on a refurbished Saeco is 6 months.  We are the warranty holder so any repair would be shipped back to our repair facility in NY

about 13 hours ago
techkathy answered the question Does distilled water work in this machine?

Almost all of the prosumer (HX, 2 boiler) machines operate on the same auto-fill principal.  There needs to be enough minerals in the water to pass an electrical signal.  distilled water is sometimes OK to use depending on the mineral content after the distillation process.  It depends on the quality of the distilling process...

about 18 hours ago
techkathy answered the question Does distilled water work in this machine?

Almost all of the prosumer (HX, 2 boiler) machines operate on the same auto-fill principal.  THere needs to be enough minerals in the water to pass an electrical signal.  distilled water is sometimes OK to use depending on the mineral content after the distillation process.  It depends on the quality of the distilling process...

about 18 hours ago
techkathy answered the question can I use this with 110 and 220 V electricity?

Unfortunately we only carry the 110V version.  

6 days ago
techkathy answered the question dimensions

http://www.wholelattelove.com/Gaggia/gaggiabase.cfm   Dimensions – Width: 17”, Depth: 12”, Height at highest point: 3 ½”, Height at lowest point: 1”

9 days ago
techkathy answered the question Tamper= What is the size of the Tamper of DeLonghi EC702? Parts= Where to buy parts for my DeLonghi EC702? Thank you..

IT has a 51mm portafilter.  You can contact DeLonghi USA at 1-800-322-3848 or www.delonghiusa.com. They will be able to troubleshoot, send parts, or refer you to a repair center that is certified to repair the DeLonghi brand.

9 days ago
techkathy answered the question bottomless portafilter

Yes.  It will definitely fit.  

9 days ago
techkathy answered the question Burr Mill Type

This is from the manufacturers website: http://www.krupsusa.com/gx6000-conical-burr-mill

15 days ago
techkathy answered the question how can i fix the grinder on my accademia?

 It is possible that the grinder and chute are clogged up a bit. Remove the clear lid and scoop out any remaining beans in the hopper. Then use a vacuum with a hose tool to vacuum out the rest of the beans and vacuum out the hole where the beans drop into the grinding burrs. You can also vacuum the chute from below. Remove the dreg drawer...

15 days ago
techkathy answered the question Gaggia Accademia bypass doser problem

Try doing a bypass dose without dropping any coffee in the chute.  The machine should make a cup of hot water.  Try all 3 cup sizes in the same way to make sure that each produces some water when doing this type of "blank shot".  If they all work, you may be using too much coffee. Try using a little less than one...

15 days ago
techkathy answered the question Gaggia Classic Ready Light

The light is indicating whether or not the heating element is on.  The machine will turn on/off the element to maintain a certain temperature.  It operates much like the heating and cooling system in your home.  Whenever the machine is in use (brewing or steaming) the light will turn on and off at intervals to try to maintain the...

15 days ago
techkathy answered the question Gaggia Classic Ready Light

The light is indicating whether or not the heating element is on.  The machine will turn on/off the element to maintain a certain temperature.  It operates much like the heating and cooling system in your home.  Whenever the machine is in use (brewing or steaming) the light will turn on and off at intervals to try to maintain the...

15 days ago
techkathy answered the question Coffee leak

The coffee spout may be misaligned.  Click on the links below: Correct:  http://s3.amazonaws.com/wll-community-production/system/attachments/15/right.jpg Incorrect: http://s3.amazonaws.com/wll-community-production/system/attachments/16/wrong.jpg

18 days ago
techkathy answered the question C5?

Yes.  The Jura-Capresso cleaning tablets are compatible with all Jura-Capresso brand machines.  

21 days ago
techkathy answered the question Expobar Lever steam wand

First remove the tip and thoroughly clean it out.  Make sure that the steam pipe is clean as well.  Run about 5 seconds of steam out after every time you use the wand.  This will prevent it from clogging up again.  

21 days ago
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